Gaming is entertainment — not a source of stress or harm. Jetbas believes every player should know their limits and play accordingly. This page covers everything you need to know about responsible gaming.
Responsible gaming at Jetbas is more than following rules — it's a mindset. Gaming is enjoyable, but when it gets out of hand, fun turns into harm. Jetbas believes every player should game mindfully — decide for yourself how much time to spend, how much money to use, and when to take a break.
Many people in Bangladesh are new to online gaming and sometimes overspend due to lack of experience. Jetbas understands this reality, which is why we provide our users with responsible gaming tools and information right from the start.
Remember — responsible play doesn't mean less fun. In fact, gaming mindfully makes the experience more enjoyable. Jetbas is here to ensure that every gaming session remains a positive one for you.
Core Principle: Gaming is entertainment, not a guaranteed way to earn money. Winning and losing are both a normal part of every bet. Chasing losses with more bets is dangerous.
Jetbas strictly prohibits anyone under 18 from gaming on our platform. Age is verified at registration, and NID or passport verification may be required to confirm identity.
Jetbas uses multi-layer verification to prevent underage access to the platform. Parents and guardians are advised to keep devices PIN- or password-locked if minors are present at home, and never leave a device unattended while logged in.
If you suspect a minor is using Jetbas, please contact us immediately at [email protected]- to let us know. We'll take action promptly.
At Jetbas, you stay in control of your own gaming. Our platform offers several self-management tools designed to make responsible play easy:
| Limit Type | Description | Duration |
|---|---|---|
| Daily Deposit Limit | Set the maximum amount in BDT you want to deposit per day | 24 Hours |
| Weekly Deposit Limit | Set a cap on your total spending over a 7-day period | 7 Days |
| Monthly Deposit Limit | Set a cap on your total spending for the month | 30 Days |
| Session Time Limit | Session time limit for continuous play | Per Session |
| Loss Limit | Automatic break when a set loss amount is reached | Daily / Weekly |
To set limits, log in to your Jetbas account and go to the "Responsible Gaming Settings" section. Lowering a limit takes effect immediately; increasing one takes effect after 72 hours — this is for your own protection.
Sometimes people feel they need a break from gaming. That's not a sign of weakness — it takes courage and self-awareness. Jetbas's self-exclusion feature lets you temporarily suspend your own account for a set period.
Temporarily suspend your account for anywhere between 24 hours and 30 days. It reactivates automatically once the period ends.
Account suspended for 1 to 6 months. No deposits or bets are possible during this period.
Account fully deactivated for 6 months to 5 years. The period can be extended but not shortened.
If you feel that gaming is simply not right for you, you can request a permanent closure of your account.
During your self-exclusion period, Jetbas will not send you any promotional messages or offers. We respect your decision.
The signs below indicate that gaming may be becoming a problem. Jetbas urges you — if you notice these signs in yourself or someone close to you, please seek help promptly:
Chasing Losses by Placing Repeated Bets — Placing increasingly larger bets after a loss is a classic sign of "chasing losses".
Hiding gaming from family or friends — Hiding or lying about your gaming habits.
Unable to stop gaming — Repeatedly returning despite trying to stop.
Borrowing money to fund gaming — Borrowing money from friends, family, or a bank to fund your bets.
Gaming to Relieve Stress — Using gaming as an escape from depression, anxiety, or loneliness.
Neglecting work, studies, or relationships — Neglecting daily responsibilities because of gaming.
Gaming Late into the Night — Cutting back on sleep to spend more time gaming.
If you notice these signs, don't blame yourself. Asking for help is the bravest thing you can do. The Jetbas support team is here for you.
Responsible gaming means keeping gaming a balanced part of your life. Keeping the following in mind while playing on Jetbas will help ensure the experience stays enjoyable:
The simple formula for happy gaming: play on your own terms, within your own budget, at your own pace — stick to these three boundaries.
Ask yourself the questions below. If most of your answers are yes, consider reaching out for help.
Do you regret the money you've spent on gaming?
Do you keep trying to win back the money you've lost?
Is gaming causing conflict with your family?
Do you find yourself unable to stop gaming even when you want to?
Have you ever borrowed money or dipped into your savings to place a bet?
If you answered "Yes" to 3 or more, please [email protected]- or visit the support section below.
Gaming is for fun. If it ever feels like a problem, take a break. Jetbas is always here for you.
Jetbas doesn't just talk — here are the real steps we take to keep you protected.
Through NID or passport verification at registration, Jetbas ensures that only users aged 18 and above can access the platform.
Set daily, weekly, and monthly deposit limits along with session timers to decide exactly how much you play. Limit reductions take effect immediately.
Temporarily or long-term suspend your own account at any time. No promotions or offers are sent during a self-exclusion period.
Your account dashboard shows a full history of your spending, wins, and losses — giving you the information you need to make informed decisions.
Jetbas sends automatic alerts when you hit a set time or spending limit. Break reminders are also sent during gaming sessions.
A dedicated team of responsible gaming specialists is available 7 days a week, 24 hours a day to help with any concerns or crises.